FAQs
How do you pronounce "Psyche"?
\sī-kē\ -- rhymes with high-key.
What is the story behind the brand name?
Claire, the founder of PFJ, studied Classical Civilization and Psychology in college, so "Psyche" is a nod to her degrees and passions. Psyche is both a character from Greek mythology and the term used in psychology to refer to the human mind and personality.
Where is the jewelry made?
All original Psyche pieces from the artisan line are by our expert goldsmith in our hometown of Chicago, IL. Our chains and Psyche basics come from trusted wholesalers who are primarily US-based and have been vetted and chosen for their commitment to transparency and alignment with Psyche values.
What materials do you work with?
All of our jewelry is crafted with 14 karat and 18 karat recycled gold and conflict-free, natural gemstones and diamonds.
We proudly use natural, conflict-free CanadianMark and reclaimed diamonds in our designs. We commit to always partnering with like-minded wholesalers and gem cutters who provide as much transparency about stone origins as possible and whose values align with the goals for Psyche.
Do you ever use lab-created stones?
We only use natural stones in our creations.
Can you use one of my stones in one of your designs?
Please reach out to info@psychefinejewelry.com. Use of customer-owned stones is done on a case-by-case basis.
Do you do offer custom design services?
If you would like to create a custom Psyche piece please reach out to info@psychefinejewelry.com. We can custom create any existing Psyche Fine Jewelry design, e.g., if you would like to create your own Delphi Solitaire Ring or Artemis Signet Ring we will help source the stone and custom-make your dream ring. There is a non-refundable $150 finders fee for sourcing the stone options for your design. Should you move forward with creating your piece, the fee will be deducted from your total.
Original custom design services are not available at this time.
Can I custom order something in a different metal?
Currently all Psyche originals are available in both 14 karat and 18 karat gold in all three colors, directly on the product page. We are happy to make any of our original designs in 22 karat yellow gold or platinum upon request. These changes will have different prices than listed on the website due to the customization. Please email us to get started.
Please note we do not offer any designs in sterling silver, vermeil, brass, or other base metals. Please also note any Psyche Basics piece that does not already have 18 karat gold or white and rose gold options on the product page are unavailable for ordering in those options.
How do I know my ring size?
Fingers are tricky things, so we do not recommend guessing. Check out our sizing guide for the best tips to determine your ring size.
Do you do offer financing options?
Yes! We are very excited to partner with ShopPay Installments via Affirm and Klarna to offer easy to manage payment plans based on what works best for you and your budget.
Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.